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Last updated: 18 November, 2025

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Oma Studio Pte. Ltd. (“Oma Studio”, “we”, “our”, “us”) is committed to protecting your personal information and ensuring a safe and transparent experience when you interact with us online or in-studio.

This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide to us.

By visiting our website or using our services, you agree to the practices described in this policy.

 

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information when you:

• Create an account

• Book classes or purchase memberships

• Join the Oma Circle or complete any form

• Contact us for support

• Participate in surveys or feedback

This may include:

• Name

• Email address

• Phone number

• Residential area or postal code

• Account login details

• Class history and preferences

• Payment-related information (processed via Glofox and Stripe; we do not store full card details)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, device type, operating system)

• IP address

• Pages visited, time spent, clicks, and navigation patterns

• Cookies and similar tracking technologies

1.3 Information From Third Parties

We may receive information from:

• Booking and membership platforms (e.g., Glofox)

• Payment processors (e.g., Stripe)

• Social media platforms when you interact with our ads or content

• Analytics and marketing providers

 

2. How We Use Your Information

2.1 To Provide and Manage Our Services

• Creating and managing your member profile

• Processing class bookings, memberships, and payments

• Sending confirmations, reminders, and updates

• Providing customer support and responding to your inquiries

2.2 For Marketing and Community Engagement

With your consent, we may use your information to:

• Send newsletters, launch updates, promotions, and offers

• Share information on class schedules, new instructors, and studio events

• Invite you to workshops or early-access opportunities

You may opt out at any time.

2.3 For Operations, Improvement, and Safety

• Understanding website behaviour to improve user experience

• Enhancing our services, offerings, and customer interactions

• Conducting analytics, troubleshooting, and internal reporting

• Protecting the security of our systems and preventing misuse

2.4 For Legal or Administrative Purposes

• Fulfilling regulatory or compliance requirements

• Responding to lawful requests from authorities

• Maintaining business records

 

3. How We Share Your Information

We may share your information with trusted service providers who help us operate our business, including:

• Glofox (for class scheduling, account creation, and membership management)

• Stripe (for secure payment processing)

• Email and SMS service providers

• Website hosting and analytics providers

• IT and customer support vendors

• Professional advisors (legal, accounting, auditing)

These partners are required to handle your information securely.
We do not sell your personal information to any third parties.

 

4. Payment Processing

All payments on our website or booking platform are processed securely through:

• Glofox Payments

• Stripe

We do not store or have access to your full credit/debit card details.
Your payment information is encrypted and handled directly by these secure processors.

 

5. Your Choices

5.1 Marketing Preferences

You can unsubscribe from promotional emails or SMS anytime using the link provided in the message or by contacting us.

5.2 Access or Update Your Information

You may request access to your personal information or request corrections by writing to:

📧 info@omastudio.sg

5.3 Account Information

If you create an account through our booking platform, you may update your details directly in the app.

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6. Data Security

We take reasonable steps to protect your personal information, including:

• Secure servers and encrypted communication

• Restricted access to authorised personnel only

• Regular reviews of internal security practices

No system is completely secure, but we work continuously to enhance safety.

 

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services

• Maintain administrative records

• Comply with legal requirements

When your information is no longer needed, we will securely delete or anonymise it.

 

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve your browsing experience

• Analyse website performance

• Personalise content and offers

You may disable cookies in your browser settings, though certain features may not work as intended.

 

9. Third-Party Links

Our website may contain links to external websites or services we do not control.
We are not responsible for their content or privacy practices.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our site or services indicates acceptance of any changes.

 

11. Contact Us

For questions or requests related to this Privacy Policy, please contact us:

📧 hello@omastudio.sg
📍 Oma Studio Pte. Ltd.
160 Robinson Rd, #27-09, SBF Center, Singapore 068914
Studio: 237 Alexandra Rd, #07-12, Singapore